QUESTIONS

How can we help?

Here are some common questions folks have. If you are still looking for some
answers to a burning question, please don’t hesitate to reach out to us,
and we’ll get back to you within 48 hours.

Monday - Friday 9AM - 5PM PST

Tausi is modular supportive pillow system designed to provide head and neck comfort while resting. Tausi’s strap
system enables one to have reliable, customizable positioning of comfort waiting for you should you leave your chair.

Tausi’s uses expand beyond the chair or bed.  Primarily designed to support a person’s head
and neck while resting in an upright position, Tausi can be confidently
strapped to a hospital bed, geriatric chair, or some gaming chairs.  Some people use Tausi for lumbar support and
strap Tausi to their office chair, or dining chair.  Tausi can be used with or without a pillow
inserted into the case which makes the Tausi comfort transformative.  Some lazy boys have a built-in pillow, so in
this case, we recommend using Tausi without adding your personal pillow.

At Tausi, we believe that comfort is personal.  You might like a feather pillow and someone else might like memory foam.  A Tausi pillow cover transforms your favorite density pillow into a support system.

Anyone who wants to be comfortable should have a Tausi.  Reading in bed? Use Tausi.  Watching a movie late at night?  Use Tausi. Traveling in a car long
distance?  Use Tausi.

Aging loved on who likes their lazy boy? Use Tausi.  Favorite student using a laptop on their
bed?  Lift it up with Tausi.   Hanging in a hammock?  Use Tausi.   Camping? 
Take Tausi. 

First unzip the pocket and remove the U-shaped insert.  You can clean the U-shape by wiping it down
with a cloth or a sponge.  The Tausi
pillow cover is machine washable on gentle cycle in warm water.  Hang to dry or place in a dryer on a low heat
setting.

Tausi pillow cover is lined with anti-microbial and
antibacterial polyurethane laminate cloth (PUL).  This cloth provides a barrier between you and
your pillow.  The U-shaped support system
is also lined with PUL.

At launch the mini pillow is included as a bonus. But we know how useful it can be and will offer it seperatly in the very near future.

Tausi is modular supportive pillow system designed to provide head and neck comfort while resting. Tausi’s strap
system enables one to have reliable, customizable positioning of comfort waiting for you should you leave your chair.

Contact us at hello@tausi.com and someone will get back to you with instructions.

Tausi is modular supportive pillow system designed to provide head and neck comfort while resting. Tausi’s strap
system enables one to have reliable, customizable positioning of comfort waiting for you should you leave your chair.

Tausi is modular supportive pillow system designed to provide head and neck comfort while resting. Tausi’s strap
system enables one to have reliable, customizable positioning of comfort waiting for you should you leave your chair.

After you have placed your order an email will follow within 3 business days or less with tracking infromation so you can be comfortable as soon as possible.

Contact us at hello@tausibrands.com and we can determine if your order can be exchanged. Due to Tausi being a bedding product we are unable to restock and resell the item.

Contact us at hello@tausibrands.com and let's see what we can do to make sure you are resting on your Tausi as soon as possible.

Contact us at hello@tausibrands.com and if the order has not shipped we can likely make the change. If it has shipped, it might not be possible or there could be additional charges.

Any other questions? Let us know, we’re happy to help.